Contact
Oskar's Wooden Ark
3/18 Carsten Road
5094 Gepps Cross
Australia
Our standard customer care hours are:
Monday - Friday from 9am to 4.30pm
If you have a pickup order, our team will let you know when your order is ready for pickup - if we haven't been in touch, please give the team a call to check before dropping in, to make sure your order will be ready and waiting when you arrive.
Have a Question or Checking the Status of your Order?
Check out our Customer Care FAQs for answers to common questions, and general T&Cs.
Connect to your Hub through the 'Chat' bubble in the lower right corner of your screen to view orders, check delivery status, manage your wishlist, or ask a question.
Can't find what you need? Then simply ask and you will be connected to our team and we will reply through email during our opening hours.
Join our Community!
Our Facebook Group – The Wooden Ark Family is a welcoming space for like-minded individuals to explore and share inspiration for open-ended toys and craft ideas.
By joining, you’ll get access to:
- The latest news and behind-the-scenes updates.
- Play inspiration to spark creativity.
- Exclusive special offers and giveaways.
- OWA Family bargains you won’t want to miss.
Come be part of our community - create, play, and inspire together!
Quick Links
➜ Shipping & Delivery
➜ Returns & Refunds
➜ Payment Methods
➜ LAYBY
➜ Homeschool Accounts
➜ Education & Toy Library Accounts
➜ Wholesale Accounts with our sister company Wooden Playroom
