Shipping & Delivery

DELIVERY POLICY

  • Free postage on orders over $200
  • Flat rate postage $10 for orders less than $200

We offer free shipping on Wobbel Original, Wobbel Pro, Wobbel 360 and Wobbel Starter across Australia. However, rural and remote areas are excluded. If you place an order and your address is listed within such an area we will contact you straight away with a shipping quote. We will cover the normal cost which is about 20 AUD and quote you with the difference.

Please note that Wobbel XL Boards are excluded from free shipping and will be quoted individually due to the size of the parcel. 

Please also note that our collection of MOOV Baby is not shipped directly from Oskar's Wooden Ark and therefore can't qualify for free shipping or in combination with other products. We will send you a shipping quote (15 AUD, 25 AUD or 40 AUD) based on the items you ordered after you placed your order online. 

Depending on the area you live we will use different couriers based on our experience for our deliveries. When your parcel is dispatched you will be sent a confirmation email with the tracking number. 

Once despatched, delivery times are outside our control. Please note, that estimated delivery times can vary based on where you live and particularly over peak seasons ie Christmas. Each of our carriers has their own definition of what constitutes time of despatch, a working day or transit times. Most of our orders have an automatic signature on delivery assigned. Orders sent by courier are unable to be shipped to PO Boxes. If you have provided a PO Box delivery address and your order will be sent by courier, we will contact you to discuss alternate delivery options. 

If you need your order before a specific time or date and after all you might be unsure about an item arriving in time please contact us or leave a note at the checkout process so we can clearly see when the order is required for. We promise you to do our best to get your order out to you as fast as possible. We used to live in Germany and we are used to get our packages within 2 days - the conditions in Australia are quite different, but we know that it is one of the key factors for your customer experience and satisfaction to you get your items as fast as possible. 

EXPRESS SHIPPING
1. Express Shipping Standard - 25 AUD (up to 5kg AusPost Express Satchel)
2. Express Shipping Individual - 40 AUD (for bigger items - we will quote you individually after you placed your order)

*Please have a look at the delivery speeds & coverage based on where you are located because ‚next day parcel delivery‘ doesn’t always mean next day. Sometimes it can take up to 5 business days to rural regions.

If you have any questions about our express shipping options please contact us or give us a call 0416507433 before placing an order.

SHIPPING POLICY
We endeavour to pack and ship all orders within 2 business days, with most orders being shipped within 24 hours of the order being received.

PURCHASING FROM OVERSEAS FOR AUSTRALIAN RESIDENTS
We offer the possibility to order from all over the world shipping to Australia because there are several reasons for. Relatives, Friends or Family living in Australia? Perfect! If you need help we are happy to assist. Did you discover our Gift Guide? We are sure you will find something beautiful to make somebody happy.

INTERNATIONAL DELIVERY
We do offer international shipping to the US, Canada, Singapore, New Zealand and the UK. If you want to place an order from any other country please contact us

GIFTS
If you nominate a different delivery address to your billing address then it will be sent without an invoice so the recipient does not know how much the present or item was. In this case the invoice will be send to you by email. Please also add GIFT in the comment box during the checkout process.

LOCAL PICKUPS FROM ADELAIDE
Need something really quick? Got short notice for a birthday Party? No problem, we can arrange a local pick up. Please check the information for our locals in Adelaide.

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