The Connected Family Handbook

• Dispatch in less than 24 hours *
• Free shipping in Australia for orders over $220
• Express Shipping, Priority Dispatch, & Local Adelaide Pickup available
• International shipping to NZ, Canada, Singapore and South Korea (some products excluded)
• Australian Post orders are shipped by default with Signature on Delivery - if required and safe to do so, you can specify Authority to Leave during checkout. If we send using a courier, a signature may not be required, and an order may be left in a safe place at the couriers discretion.

* Does your order contain Pre-Order items? We will ship your full order once all stock is available.

* You can check your order status, including tracking details, in our Customer Hub (chat box bottom right corner of your screen). Email or message us if your order is urgent, and we can look at options for you.

US Orders: We are temporarily unable to ship to the United States due to the challenges of adapting to the new tariff requirements. We appreciate your understanding and will update our valued customers if circumstances change.

Full Shipping & Delivery information